Cancellation Policy

Private Lessons

We want you to be satisfied with our service! If you have any issues with your course please contact our customer care team and give us the opportunity to make things right.

Please note that the first lesson is a trial lesson. In order to receive a full refund,  your registration must be cancelled before the second lesson starts.

  • 100% Refund (0% of tuition due): Up to 7 days from the first scheduled lesson, and no later than the start of the second lesson.
  • Partial Refund (Partial % of tuition due): After your third lesson you will receive a pro-rata refund which is calculated based on the proportion of lessons used from the package, with an addition of two lessons.

The above-mentioned refunds are the only ones that will be given to those who leave a course.

Rescheduling and Accessibility to Private Lessons
If you wish to reschedule a private lesson, please inform your instructor or Langaroo’s customer service department ( at least 12 hours ahead of the scheduled session. Lessons that were canceled without advanced notification shall be deducted from the total number of hours that the student is entitled to. The private lessons package is valid for up to one year from the day of registration.

**If you signed up before 08/04/2023 click here.